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Frequently asked questions
Find an answer to your questions quickly.
Studio Vallor ships posters in metropolitan France. Indicative delivery time is 3 à 5 jours ouvrés after payment confirmation. Shipping is free from €50.00. Below that, home delivery is €5.99 and Mondial Relay pickup is €3.99.
Write to us as soon as possible through this form, with your order number. Once the parcel has shipped, a change or cancellation is no longer always possible.
You have 30 days after receipt to return a poster, in addition to the 14-day legal withdrawal period. Send it back in its original condition, carefully protected, and mention your order number in this form.
We do not currently offer fully custom posters. For a special project or collaboration, tell us about it through this form — we read every message.
You can order each poster unframed or with a frame, then choose the finish: natural oak, dark oak, matte black or matte white.
We accept bank card, Apple Pay and Google Pay, processed securely by Stripe. No card data is stored on our servers.
Use the form on this page: we reply within 24 to 48 working hours, whether it is a question, advice or a collaboration.

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A shared passion
At Studio Vallor, every message matters. Whether it is a question, advice or a collaboration, we reply with the greatest care.